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FREQUENTLY ASKED QUESTIONS
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Q: How can I become an IBM Authorized Partner?
A: Log onto IBM’s Web site at http://www.pc.ibm.com/us/partners/bpapplic/intro.html
and complete the online application.
Q: Can a 6M ServerRaid be connected to the
internal Backplane on a X346 ?
A: No, if the internal cable is used on the 6M it
will block air flow to the system. ( IBM will not support the 6M for
Internal use on a X346)
Q:How do I find out about the "Sell more Blue"
program ?
A: Call your Tech Data sales team and ask for
Sell more Blue quote. The sales rep calls the Rapid Response desk to create
the promo.
Q:What is the entry level server that supports Hot Swap
Drive Bays ?
A: Some models of the new X206 have 3 Hot-Swap drive bays. Look at the
X206 PST page for all your options.
Q: Do the IBM ThinkPad R51 & T43 Series come
standard with a 1.44MB diskette drive?
A: NO, you have to order the USB IBM Portable Diskette Drive
(05K9276) 407436
The removable floppy drive 407429
is supported in the R40 series only. The R51 and T43 series notebooks have a
new Slim Ultrabay .
Q: Does the IBM ThinkPad X31 X40 come standard with an 1.44MB
diskette drive and a CD-ROM drive?
A: NO, you must order the X3 Selectbase or X4 for the
X40 and a USB FD,
plus a Combo drive for the Ultrabay 2000. The Ultrabay 2000 provides support for the
Ultrabay 2000 interchangeable options. Check the X31
& X40
PST page for new bundle systems that ship with the X3 and X4 selectbase and a
Combo drive.
Q: Can I put the newer Hot Swap Ultra 320 Drives in older
Systems ?
A:
No Ultra320 Hot Swap drives will only work in systems with a Ultra 320
backplane. X225, 235, 255, 365,
Q: Why is there no
support for the X445 and 450 Servers?
A: The X445 and X450 servers require special
Authorization, above the standard IBM authorization. Call Tod Jeffers at
X82066
Q: Does the High End LTO tape
library and Fiber switches require special Authorization? 3582, 3583,
3584 and Macdata and Cisco Fiber switches
A: Yes, Call James Russell at
X75030 for more information.
Q: Can I buy IBM spare
parts through Tech Data?
A: No, You can call IBM direct at 1-800-388-7080 for
spare parts. We also recommend
itxchange.com as a
second source for spare parts.
*More questions coming soon
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