Tech Data's Mission
To be the IT distributor of choice for our customers and business partners, thus enabling our shareholders to prosper.
Strategic Imperatives
Customer and Business Partner Success
Our customers and business partners are the reason we exist, so we are committed to their success by providing industry leading service and value.
Team Member Engagement
Our team members are the difference. They are passionate about and proud of their company.
Operational and Financial Performance
We create shareholder value by delivering world-class performance and achieving our financial goals.
Shared Values
Integrity: We do what's right.
Integrity is the foundation of our business. We are honest, transparent and always do the right thing by acting with the highest standards of ethics and fairness.
Excellence: We deliver excellent experiences.
We strive to achieve the highest levels of performance in everything we do. We deliver the best experience possible to our channel partners and to each other.
Accountability: We keep our promises.
We keep our promises and deliver on our commitments. We set clear expectations, then empower and trust each other to make decisions to achieve our collective goals.
Collaboration: We support each other.
We listen to and support each other. We work together, always looking for better, more innovative ways to be agile, reduce complexity and improve our business.
Inclusion: We win together.
We believe our diverse global workforce drives our success. We provide an inclusive, welcoming and enriching environment for our colleagues and their ideas.
Guiding Principles
- Hiring the right people is the most important decision we make. We hire and retain smart people who are passionate team players.
- We honor commitments and respect our team members by being on time, responding to requests in a timely fashion and delivering quality work.
- We are part of the solution – not part of the problem. We continually seek to improve our individual skills.
- We are driven to deliver results by setting priorities and achieving aggressive goals.
- We treat the dollars we spend as if they were our own.
- We recognize and reward team members for achievement.
- Relentless continuous improvement for every business process is a key to our success.
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