Satisfy your customers and build your margins with Tech Data's Integration Services!

Tech Data's Integration Services include competitively priced assembly, configuration and customization of IT products to your specifications. At Tech Data, we focus on consistently delivering the highest quality and the most comprehensive offerings available, including complete project management for all of our Integration Services.

• Quick Turnaround and Private Label Delivery:

  Additionally, we promise the fastest turnaround and on-time delivery because we configure the product in our facility and can drop-ship it directly to your customer using Private Label Delivery. This not only saves you time, it also saves you shipping costs because the product goes directly from our warehouse to your end user with e-mail notifications to you and your customer. Tech Data's philosophy is that integration isn't a "one size fits all" solution-in fact, no job is too large or too small, so you can be assured your priorities will be ours.
  
  

• Integration Centers Located on Opposite Coasts:

  TD Integration services involve custom configuration and assembly ranging from single-piece orders to very large and complex volume builds with error-free production yields in excess of 99.5 percent. Our integration facilities are ISO 9001: certified utilizing the best integration and quality assurance practices in the industry, and have a world-class system with error-free production yields in excess of 99.5 percent. The 25,000-square-foot integration centers are located within our Swedesboro, N.J. and our Fontana, CA logistics centers. Co-locating the integration centers within the larger warehouses ensures immediate access to parts, which dramatically reduces cycle times; plus their geographic position on opposite sides of the country offers VARs faster delivery options nationwide.
  
  

• Easy Custom Configuration Ordering:

  You can order a custom configuration by phone, or send a fax or e-mail to your Tech Data sales team. If you need technical advice before ordering, your team can refer you to a Systems Engineer who will help you design the exact system your customer needs. In all cases, the custom configuration you choose will be reviewed by specialized technical support experts and assembled by first-rate integration technicians.
  
  

Technical Expertise:

Our integration technicians work in a cell-based environment that not only maximizes your gain from economies of scale, but also preserves the flexibility to handle one-of-a-kind custom orders. Through training and certifications, they are factory authorized to perform upgrades and modifications for various equipment vendors.

Customer Engineering technicians manage your projects by:

• Process and software engineering
• Process and control change management
• Customer WAN connectivity
• Initial project approval

Tech Data's team of vendor-certified system engineers and technicians draw on many years of training and experience. Our outstanding multi-vendor technical expertise includes major industry standard certifications including but not limited to: 3Com, Brocade, Checkpoint, Cisco, Comptia, EMC, HP/Compaq, IBM, Intel, Linux, Microsoft, Nortel, Novell, Q-Logic, SCO, Sun, SUSE, UNIX and many more.

Warranty, Returns and Cancellation

Warranty Information

Tech Data's Integration Services will resolve all issues related to integration performed --- provided that Tech Data is notified within 30 days of invoice to the reseller. Resolution liability covers dead or malfunctioning parts integrated, workmanship and compliance to customers' specifications that were supplied in the pre-configuration process. If you have an issue with a configuration order, please contact our Customer Service Department at 800-237-8931. Defective integrated items will be replaced upon verification by Integration Services Technical Support staff, if the manufacturer's return guidelines allow for the return.

Integration services not involving the actual configuring of hardware or software (asset tagging, labels, packing, palletizing etc.) are not eligible for remedy under the Integration Services Warranty. Standard Tech Data or manufacturer policies and procedures would apply. Customer supplied components are not eligible for replacement under the Integration Services Warranty.

Returns and Cancellations

You are authorizing the Tech Data Corporation to perform services on your behalf. As such, once the boxes are moved into production and opened at your request, you are committed to purchasing the open boxed product. The order cannot be cancelled at this stage of the process and the product ordered is non-returnable. Integrated product delivered DOA or with configuration issues can be returned for re-work, repair, or replacement only under our Integration Services Warranty.

For more information, please contact TD OnCall 800-237-8931 x64257 or e-mail TDOnCall@techdata.com