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Tech Data Corporation

Technical Support

Tech Data resellers receive access to the largest and most highly trained technical support staff in the industry. To serve your best interests, Tech Data support technicians specialize in vertical and integrated solutions across a complete range of product lines. They also have priority vendor access so you receive the most responsive support possible.


Tech Data offers a wide variety of technical support services to fit your needs and budget, including:

  • TD Solutions Center — Tech Data's exclusive TDSolutions Center (the Center) exists as a state-of-the-art solutions showcase that replicates a real-world development lab/IT server room in a physically secure 4,000-square-foot climate-controlled facility.
  • Pre-sales Support
    This reseller service allows you to consult our experts before you purchase equipment, saving you time and money on product returns.
  • Product Support Tools
    Customers can quickly locate part numbers, product specifications and services offered at Tech Data with this vendor specific product search tool.
  • Systems Engineers
    Ever wished you had a 3Com expert on staff, or perhaps a Cisco Certified Design Associate? With our Systems Engineering group, now you can! Each of our Systems Engineers is focused on a specific product line, which is like having an expert from the manufacturer at your disposal.  See our SE List to help you locate a Systems Engineer.
  • TD OnCall
    On-site hardware maintenance and installation services tailored to your customers' needs.


Tech Data's Technical Services department boasts over 1,200 industry-recognized certifications, including:
  • Brocade Certified Fabric Professional
  • CheckPoint Security Administrator (CCSA)
  • Citrix Certified Enterprise Administrator
  • WatchGuard Certified Systems Professional
  • Compaq Master ASE, Master SAN Architect
  • CompTIA A+, Network+, Server+, Security+, Inet+ & Linux+
  • HIPAA Certified Professional
  • IBM E-Business Solutions Certified Engineer
  • IBM Tivoli Storage Manager Certified Consultant
  • IBM Certified Lotus Professional
  • Microsoft Windows NT & 2000 MCSE
  • SonicWALL Certified Security Administrator
  • Symantec Security Specialist


 Technical Support Overview
 Pre-sale Support
 TDOnCall on-site offerings
 Technical Disclaimer
Tech Data and the Tech Data logo are registered trademarks of Tech Data Corporation in the United States and other countries.
All other trademarks are the property of their respective owners. © (1994, 1995-2011) Tech Data Corporation. All rights reserved.