Web Demos and Tutorials
Are you new to Tech Data's website or just wanting some navigation tips? Now you can view a three part demonstration for a complete overview of the features offered on the Tech Data website, or you can view the individual training modules for a more
detailed walk through of how to perform different functions on the site.
Please note, you will need the Flash plug-in to view our Web demos and tutorials. You may download the free plug-in, if you do not already have it installed, by clicking one of the links below. The plug-in is based on the Internet browser you are using.
Feature Demonstration of techdata.com
This webinar is now prerecorded for your convenience. You can view the presentation at any time of the day, as many times as you wish. You can also pause the presentation and rewind to view sections over.
These demos focus on three main points:
- Saving time throughout the day by showing you how to most effectively utilize www.techdata.com to help reduce the effort in finding product, creating a quote and more.
- Driving more revenue out of each sales opportunity by leveraging the add-on product recommendations and other decision support tools on www.techdata.com.
- Enhancing the customer service provided to end users through the use of MyOrderTracker and online Quotation Tools.
The web demonstration is designed to provide basic training of our tool set which will greatly enhance your productivity and that of your employees.
What: A free 30 minute recorded demonstration of the features on Techdata's website.
When: The webinar is available any time that the website is available.
Note: the recorded webinars should only be viewed using a broadband connection. They should be viewed at full screen with a resolution of at least 1024 x 768. There is audio which will enhance your experience but is not required.
To access the recorded demonstrations, click these links:
Part1 (Includes: Keyword and Category Search, Product Detail and selling features)
Part2 (Includes: TDAnywhere, Configurator, Pricing and Favorites)
Part3 (Includes: Shopping Cart, Quote, Checkout, Order Status and MyOrderTracker)
Step by step Tutorials
Topics
| Login
| - how to log in and out of the site
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| Navigation
| - an overall layout of the site
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| Product Search
| - how to search using our searching tools
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| Price and Availability
| - how to obtain more detailed pricing information, warehouse availability, and promotion information from one search page
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| Shopping Cart
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- how to add product while in the shopping cart
- how to add product while on the search results page
- how to remove items from the shopping cart
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| Check Out
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- how to remove invalid items in the shopping cart
- how to select a warehouse and shipping method in the shopping cart
- how to change product order quantity in the shopping cart
- how to complete the checkout information page
- how to submit the order
- how to view the order confirmation page
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| Order Status
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- how to view the real-time status of an order
- how to generate a report based on information from the last business day for multiple orders
- how to get real-time information from last-business-day order status reports, including real-time order details, invoice details, and ship details
- how to generate a duplicate ship notification email
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| Credit Report
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- how to generate credit reports containing all credit items that match search criteria you select
- how to view account aging information, credit line, and payment terms
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| Returns Authorization
| - how to complete and submit a product Return Request
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| Self-Service Password Registration
| - how to complete the one-time registration process
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| Password Reset
| - how to change or reset a forgotten or expired password
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| EC Admin - Admin Users
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- how to reset your own password
- how to update your own user profile
- how to promote another user's access level (user type)
- how to add a new user
- how to demote another user's access level (user type)
- how to delete a user
- how to reset another user's password
- how to update another user's profile
- how to reset another user's secret answers for the Self-Service Password Tool
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| EC Admin - Account Users
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- how to reset your own password
- how to update our own user profile
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