Highlights

Passport Advantage Express is designed for single-site, smaller enterprise businesses. It combines the full Passport Advantage product list with the simplicity of transaction-based acquisition. Passport Advantage Express does not require a relationship agreement— each transaction is subject to the terms and conditions effective at the time. There are no points and no aggregating— just a single price level. And with each new license acquisitions, you get renewable Software Maintenance.

That's all there is to it— simple, straightforward, easy.

  Benefits

• Includes Software Maintenance with each license.
• Provides Selected Support for certain Open Source and other non-warranted code.
• Provides comprehensive and flexible upgrade coverage.
• Protects technology investments.
• Provides secure access to Passport Advantage Online, a Web tool that helps you manage your installed base of IBM software.
• Simplifies and improves software asset management.
• Reduces acquisition and administration costs.
• Streamlines budgeting for software upgrade and migration costs.
• Provides immediate support coverage on newly acquired products during installation phase and for life cycle of product.
• Incorporates flexible, easy-to-access, responsive, cross-platform customer support from IBM, worldwide.
• Provides access to IBM software technical support for all of a customer's designated IT staff.
• Simplifies acquisition and renewal of cross-platform customer support.
• Enhances overall expected response time of two hours or less during normal business hours.
• Provides 24x7 access to support resources for business-critical outages.
• Increases self help via the Internet.

  Software Maintenance

Passport Advantage Express includes a maintenance feature that complements your IBM software purchases. It includes both product upgrades and technical support and fosters successful software deployments. With product upgrades, you get complete upgrade and cross-platform migration coverage for most commercially available IBM distributed software— Lotus, WebSphere, Tivoli and DB2 Information Management and Rational Software. You can upgrade to new releases and new versions as the needs of your business dictate. Technical Support helps keep your users up and running wherever they're working in the world. This is our way of making sure you're covered with the technical support you need. This is your way of getting an increased return on your IBM investment of a total software solution.

And, Software Maintenance Renewals take place on a per-transaction basis, spreading the cost throughout your budget year.