Order Inquiry screen

The Order Inquiry screen enables you to display status information about orders you have placed with Tech Data. The screen is divided in two sections:

Check Real Time Order Status section:

Field Explanation
Order type From the first list, select the order-type you are inquiring about (default is Pack and Ship Orders).
Search type From the second list, select the type of criteria you are entering (default is Purchase Order #).
EDI type On the third list, indicate whether the order you are inquiring about was place through the Tech Data EDI (Electronic Data Interchange) system (default is Non-EDI Orders).
Search Criteria
(above the upper Search button)		 Type-in the appropriate number to identify the order you are inquiring about. You may use any of the following numbers provided that you correctly identify the type in the Search type box:
  • Purchase Order #
  • Order #
  • Tech Data Part #
  • Invoice #

Generate Order Status Reports section:

Field Explanation
Order type Indicate whether you are inquiring about In-Process Orders or Closed Orders
Specify Date Range Type-in a range of dates for the orders you are inquiring about. The default is a one-month period prior to the current date.
In Process type If you are inquiring about in-process orders, select the type (if known). The options are:
 
Option/Explanation
Open — The order has been received, but no action has been taken.
On-Hold — The order is being held for credit or some other approval.
Hold Released — The order has been released, but the warehouse has not yet been notified.
At Warehouse — The warehouse has been notified and will ship according to your instructions.
Partial — Some items have been shipped, but others are backordered or held for some other reason.
Backorder — Per your instructions, the entire order is being held pending the arrival of backordered items.
Note: You can use this option to list all orders of the same status. For example, all On-Hold orders.
Closed type If you are inquiring about closed orders, select the type: Cancelled or Invoiced.

Buttons

Each section has its own set of buttons to initiate the inquiry or to reset the screen in preparation for the next inquiry:

Button Explanation
Search Click Search to begin the inquiry and display the information you have requested.
Clear Click Clear to reset all values in that section to their defaults.
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