Displaying an Order Status Report

This method of researching order status uses static information on the Tech Data server system, but it enables you to search for any orders that fall within a range of dates. It is a good starting point if you do not already have specific identifying information like an order number or an invoice number.

To generate an order status report, follow these steps:

1. On the website's main menu system, click Order Status. The Order Status screen is displayed.
2. In the Generate Order Status Reports section of the screen, indicate whether you are searching for orders that are in-process or orders that have been closed.

   Note: Orders become "closed" when they have been either invoiced or cancelled.

3. If you can, indicate the exact status of the order by selecting an option from the appropriate list to the right of the selection you made in step two.
4. In the Specify Date Range boxes, revise the dates to reflect the period you are interested in.

   Note:The from date cannot be beyond the past 90 days and the date range cannot be greater than 30 days.

5. When you are satisfied that the information you have entered is correct, click the Search button.
6. The Order Summary page appears automatically with the results of your inquiry.

From the Order Summary page you can link to more detailed information.