Using EC Admin

Tech Data�s EC Admin tool enables you to update user access information online. You will register a Main Administrator, who in turn will create as many Admin Users, Account Users or View-Only Users as needed for your e-business account.

Both the Main Administrator and all Admin Users can manage account-level information.

If you are the Main Administrator or an Admin User for your company's e-business account, you can add, modify and delete users as well as allow or withhold each user's right to place orders for merchandise on the account.

Link to EC Admin now.

Becoming a Main Administrator

If your company does not have an eCommerce account with Tech Data, submit a User Agreement to get one. You will receive your Main Administrator ID  by e-mail in three to five business days.

If your company has an electronic commerce account with Tech Data, the contact name that you have registered in our "Tech Data Electronic Commerce User Agreement and License" is the designated Main Administrator for your account.

If at any time it becomes necessary for your company to change the registered Main Administrator of your account please follow these instructions:
Fax a memo on your business letterhead stationery directing us to make the change. Fax the memo to eCommerce Support at (727) 538-5823.
Next have the person who is about to be registered as the Main Administrator complete the "Tech Data Electronic Commerce User Agreement and License."

The structure of the EC Admin tool

The EC Admin tool is composed of five screens or tabs: EC Admin Home, Account Profile, Personal Profile, User Administration, and Password. These are the tabs that appear on the horizontal bar across the screen. There is also a Help button that links to comprehensive information and instructions on how to use the tool.

Each one of the screens above houses one or more views, indicated by the links that appear on the left sidebar menu. The views listed above the double line are specific to the EC Admin tool, while the views listed below the double line (Home, Product Search, Online Ordering and Order Inquiry) are links to other EC tools within Tech Data's web site.

The EC Admin views, in turn, consist of different sections known as "applets". There are two types of applets: the "form applets", which look like a typical database form with labels and fields, and the "list applets", which display records.

The screens of EC Admin
Below is a detailed description of each screen:

• EC Admin Home: This screen provides a log-in link to access EC Admin or, if you are already logged in to the system, it displays a Welcome message, the date, and any other relevant information or announcement.

• Account Profile: This screen houses the Addresses view (on the left hand side) and is the primary area where the Main Administrator and Admin Users manage account level information. For example, from this screen they can add, edit or delete ship-to addresses, as well as modify the company's main telephone number, business fax number and URL. This screen is only available to the Main Administrator and Admin Users.

• Personal Profile This screen houses the Profile view and is the area where each individual manages his/her personal information on file at Tech Data. It is available to the Main Administrator; Admin Users; Account Users and View-Only Users.

• User Administration: This screen is the area where the Main Administrator and Admin Users manage contact information. It houses the following views:
   
  • All Users  (available to the Main Administrator and Admin Users)
  • Non EC Users  (available to Main Administrator, Admin Users and View-Only Users)
  • EC Users  (available to the Main Administrator and Admin Users)
  • Admin Users  (available to the Main Administrator and Admin Users)
  • Account Users  (available to the Main Administrator and Admin Users)
  • View-Only Users  (available to the Main Administrator and Admin Users)

  The Main Administrator and Admin Users can add, delete, or modify contact information, as well as specify a user's website access permissions such as the ability to place an order for merchandise.

• Password: This screen is the area where all users can modify their own password. [ Note: The Main Administrator and Admin Users can modify other users' password by clicking on one of the user category views in the User Administration screen (described above) and selecting the Change Password column for the user they wish to modify.]

Making changes to data in the EC Admin tool

Tech Data's website tools are available seven days per week, with brief late-evening interruptions for data maintenance. The schedule changes occasionally as we try new ways to minimize our down-time, but the exact hours of operation are always posted in advance.

Note: For additional help, please contact eCommerce Support at 1-800-222-7926 (U.S.), 1-800-334-2445 (Canada), or 1-727-532-8850 (Latin America), Monday through Friday between 7:00 a.m. and 10:00 p.m. Eastern time.